01Service and acceptable use
Formza provides tools to create forms, collect responses and analyze results. You may not use the service for fraud, impersonation, malware, unlawful data collection, attempts to disrupt the service, or attempts to bypass security controls.
02QR codes and links
Formza QR codes and their short links follow the same acceptable use: they may not lead to fraud, phishing, malware or impersonation, or hide a harmful destination behind them. We check links when they are saved and when they are scanned, and may stop any code that breaks this or leads to a site Google lists as unsafe, without deleting the code or its history.
03Content and respondent responsibility
Form owners are responsible for the questions, content and files they publish and for having the right to use them. They are also responsible for required privacy notices and consent when collecting personal or sensitive information.
04Plans and prices
Features, price and billing interval are shown before purchase. The Free plan requires no card. When Pro checkout is available, the published price is USD 7.99 monthly or USD 59.99 annually unless a different offer is clearly shown before the order is completed.
05Who receives the payment
Payments are taken and invoiced by a certified payment provider acting as the seller of record for these orders (Paddle.com), which is responsible for collecting the amount, any tax and the receipt. Support for using Formza itself stays with us, through our Contact page.
06Renewal, cancellation and refunds
A paid subscription renews on the selected billing interval until canceled, and you can cancel at any time before the renewal date. Cancellation does not automatically refund an earlier payment; refund requests follow the Refund Policy and any mandatory consumer rights.
07Service changes and protection
We may develop or change features and may restrict usage that threatens security, reliability or other users. Where a paid change is material, we aim to make it clear before the relevant purchase or renewal cycle.